Privacy Policy

1. Introduction

Frenaphok ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

• Personal Data: Name, email address, phone number, company name, and other details you provide through forms or inquiries
• Technical Data: IP address, browser type, operating system, and pages visited
• Communication Data: Records of communications between you and Frenaphok

3. How We Use Your Information

We use the information we collect in the following ways:

• • To provide, maintain, and improve our services
• • To respond to your inquiries and customer support requests
• • To send periodic emails regarding quotes, updates, or other service-related information
• • To monitor and analyze usage and trends for website improvement
• • To comply with legal obligations and protect our rights

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Third-Party Services

We may share your information with third-party service providers who assist us in operating our website and conducting our business, such as email service providers and analytics platforms. These providers are contractually obligated to use your information only as necessary to provide services to us.

6. WhatsApp and Communication Platforms

When you contact us via WhatsApp or other communication platforms, your messages and any information provided will be processed according to this Privacy Policy and the respective platform's privacy terms.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• • Right to access your personal data
• • Right to correct inaccurate information
• • Right to request deletion of your data
• • Right to opt-out of marketing communications

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "last updated" date.